Last updated: August 13, 2025

Elowide (“we”, “us”, “our”) uses cookies and similar tracking technologies on this website to provide functionality, measure and improve performance, and deliver relevant marketing. This Cookie Policy explains what cookies are, which cookies we use, why we use them, and how you can control them. It is written to meet international privacy expectations including EU ePrivacy/GDPR and similar laws.

If you have questions about this Policy or want assistance changing your preferences, contact us:
Email: Info@elowide.com · contact@elowide.com
Phone: +92 303 0035364

1. What are cookies & similar technologies?

Cookies are small text files stored on your device by your browser that help websites remember information about your visit. Similar technologies include web beacons, pixels, local storage and device identifiers. Cookies can be “first-party” (set by this website) or “third-party” (set by a provider we use, like analytics or advertising platforms).

2. Why we use cookies

We use cookies to:

  • Make the website work (essential cookies).
  • Remember your preferences (language, region, cookie choices).
  • Measure and improve performance (analytics).
  • Provide personalization and marketing (advertising, retargeting).
  • Enable third-party integrations (payment providers, chat widgets).

Where required by law (for example in the EU), we request your consent before setting non-essential cookies.

3. Cookie categories we use

Below is a typical set of cookies we use. Exact cookies may vary as we update services.

Essential (strictly necessary)

These cookies are required for core site functions (security, login, forms, session management). They do not require consent for site functionality.

  • Name: session_id (example)
    Provider: elowide.com
    Purpose: Maintains your session and enables secure navigation.
    Duration: Session
  • Name: cookie_consent
    Provider: elowide.com / CMP
    Purpose: Records your cookie preferences so we do not ask repeatedly.
    Duration: 12 months

Performance & Analytics

Used to measure website usage and improve experience. Activated only after consent where required.

  • Name: _ga, _gid, _gat (Google Analytics)
    Provider: Google LLC
    Purpose: Collects anonymous statistics to help us understand how visitors use the site.
    Duration: _ga (2 years), _gid (24 hours), _gat (1 minute)
  • Name: _gcl_au (Google Ads / conversion tracking)
    Provider: Google LLC
    Purpose: Used to measure advertising conversion rates.
    Duration: 90 days

Functionality

Remember preferences and provide enhanced features.

  • Name: wp-settings-{user} (WordPress example)
    Provider: elowide.com
    Purpose: Saves display and admin preferences for logged-in users.
    Duration: 1 year

Advertising & Marketing (Third-party)

Used for personalised ads, retargeting and measuring ad performance. Activated only after explicit consent where required.

  • Name: fr, act (Facebook / Meta Pixel)
    Provider: Facebook / Meta Platforms, Inc.
    Purpose: Enables Facebook advertising and analytics.
    Duration: 90 days / variable
  • Name: IDE, test_cookie (DoubleClick / Google Marketing)
    Provider: Google LLC
    Purpose: Ad serving and measurement.
    Duration: 1–2 years
  • Name: Hotjar cookies (_hjIncludedInSample, _hjSessionUser)
    Provider: Hotjar Ltd.
    Purpose: Heatmaps, session recordings and feedback polls.
    Duration: 30 days / 1 year

⚠️ Note: The exact cookie names and durations may change when tools are updated. Our cookie consent tool keeps an up-to-date registry of active cookies.

4. Third-party cookies & integrations

We use reputable third-party providers for analytics, advertising, hosting, payments and support tools. These third parties set cookies in accordance with their own policies. Examples include Google (Analytics & Ads), Facebook (Meta Pixel), Hotjar, and payment processors. We do not control those cookies — please review the privacy/policy pages of those providers for details.

5. Consent & how we handle non-essential cookies

  • On first visit we show a cookie banner / preference center.
  • Essential cookies are set immediately for site operation.
  • Non-essential cookies (analytics, marketing) are set only after you click “Accept” or enable those categories in the preference center (where required by law).
  • You may change or withdraw consent at any time via the cookie preference link in the site footer or via your browser settings.

6. How to manage or disable cookies

You can control cookies through your browser settings. Blocking cookies may affect site functionality (logins, checkout, analytics). Steps:

  • Chrome: Settings → Privacy and security → Cookies and other site data.
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data.
  • Safari (macOS): Preferences → Privacy → Manage Website Data.
  • Edge: Settings → Cookies and site permissions.

To opt out of Google Analytics across sites, install the [Google Analytics opt-out browser add-on]. To control advertising cookies, visit the [Your Online Choices] or [Network Advertising Initiative] pages (useful for US/EU).

If you prefer, contact us at Info@elowide.com and we will assist with cookie preferences or submit a manual opt-out request for your user data where possible.

7. Children

This site is not intended for children under applicable legal minimum ages. We do not knowingly set cookies to collect personal data from children.

8. Data retention

Cookies remain on your device for the period stated in the cookie table above. Analytics providers may retain aggregate or raw logs for their own retention periods (see provider policies). We aggregate and anonymize analytics data for long-term reporting.

9. Legal basis (for EU/EEA users)

When required by law, our legal bases for processing via cookies are:

  • Consent — for non-essential analytics and marketing cookies.
  • Legitimate interests — for essential technical cookies necessary for site security, fraud prevention and basic operation.

10. Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. When changes are material, we will notify returning users via a site banner or email where appropriate. The “Last updated” date at the top indicates when this page was last revised.

11. Contact & complaints

If you have questions, want to change your cookie preferences, or wish to make a privacy complaint, contact us:

Email: Info@elowide.com · contact@elowide.com
Phone: +92 303 0035364