Effective date: August 13, 2025
Elowide (“we”, “us”, “our”) respects your privacy. This short policy explains what personal data we collect, why we collect it, how we use it, and how you can contact us.
1. What we collect
We collect:
- Contact & project data you provide (name, email, phone, company, project briefs, files).
- Transactional data for billing (billing name, address). We do not store full payment card details — payments are handled by third-party processors.
- Technical & usage data (IP address, device, browser, pages visited, referral).
- Cookies & tracking identifiers for analytics and marketing (only set after consent where required).
2. How we use your data
We use data to:
- provide and improve our services (web development, ecommerce, SEO, maintenance);
- communicate about projects, invoices and support;
- analyze site usage and run marketing (with consent where required);
- comply with legal and tax obligations; and
- protect our systems and prevent fraud.
3. Legal bases (for EU users)
Where applicable (GDPR), we rely on: contract performance, legitimate interests (service delivery, security, analytics), and consent (marketing cookies, newsletters).
4. Cookies & tracking
We use essential cookies (site function) and non-essential cookies (analytics/marketing). In regions where required, non-essential cookies are activated only after you give consent. You can manage cookies in your browser or via our cookie preference tool.
5. Sharing & third parties
We only share data with third parties necessary to deliver our services (hosting/CDN, analytics, email platforms, payment processors, subcontractors). All processors are contractually required to protect your data.
6. International transfers
Data may be processed outside your country. When we transfer data internationally, we use appropriate safeguards (standard contractual clauses or reliance on providers in adequate jurisdictions).
7. Data retention
We keep personal data only as long as needed to provide services and to comply with legal obligations (typically project files and billing records for up to 7 years; marketing data until you unsubscribe; analytics aggregated/anonymized sooner).
8. Your rights
Depending on your location you may have rights to access, correct, delete, restrict or port your personal data, and to withdraw consent. California residents may have additional rights under CCPA/CPRA. To exercise any right, email Info@elowide.com or contact@elowide.com. We will verify requests and respond within applicable legal timeframes.
9. Security
We use reasonable technical and organizational measures (HTTPS, access controls, backups) to protect data. No system is 100% secure; in the unlikely event of a breach we will follow applicable notification rules.
10. Children
Our services are not intended for children under applicable minimum ages. We do not knowingly collect personal data from children.
11. Visual assets & attribution
Some icons and illustrations on our site are used under license and credited where required. We use licensed resources from Flaticon, Freepik, and Storyset. If you provide assets for a project you confirm you hold the rights to use them.
12. Contact & complaints
Questions, privacy requests, or complaints — please contact us:
Email: Info@elowide.com · contact@elowide.com
Phone: +92 303 0035364